My Transition from Practitioner to Teacher

Quayle_Mouses-House-Ch_978-1-84819-247-8_colourjpg-printby Susan Quayle, author of The Mouse’s House: Children’s Reflexology for Bedtime or Anytime, illustrated by Melissa Muldoon

If you are thinking of transitioning from a practitioner to a teacher I would definitely recommend it, especially if you have created your own beautiful course and have a passion to share it with the world. On the whole, the world is just waiting for you to share your vision with them.

As a maternity and fertility reflexologist I build powerful relationships with women at the most amazing times in their lives. Working with pregnant women is such an awe inspiring privilege with the therapist developing a connection to both mother and child. Very soon after making this career choice I realised that all too often the relationship ends abruptly after the child is born when really a whole new relationship should be starting. Babies absolutely love reflexology, whilst inside their mothers womb as well as skin to skin, so to speak!

For a long time after having this realisation I thought about how I could continue to see parents after their babies were born and the answer I came up with was to run a course for them. There was a problem with this idea though, what and how would I teach them? Just coming along for a session would be great but wouldn’t really be building any relationships or offering them the chance to bond with other new mothers. So the content needed to last for more than one session, be engaging, attractive and fun. I thought I might be able to create a course but there was a lot of work to consider and I really felt that without a proper concept it would feel a bit flat. I thought a lot more, for months, years even! As with all ideas they come after a lot of ground work has already been put in and one day in the bath an idea came to me of The Children’s Reflexology Programme, TCRP, and a lovely, simple story about a mouse that would visit all her friends and ask for help to make her new-found house cosy. The Mouse’s House and the development possibly for future courses were born. I have become a strong believer in the concept that if you work on ideas for long enough everything falls into place.

There was a lot of work involved in creating the book and finding Melissa Muldoon, the amazing illustrator, but after a year we self-published and shortly after that Lucy Buckridge, an editor from Jessica Kingsley Publishers, approached me and we now have the beautiful book that we see today. The Mouse’s House is a rhyming story of short verses where each of the animal characters represents one of the important reflexes and as you read the story to your child you work the reflexes as the characters appear. The result is a simple but complete treatment.

Almost two years after the creation of The Mouse’s House I started writing the first parent course to supplement the material in the book and help parents understand the reflexology better in a workshop style environment. The book with the animal characters had given me the concept that I had felt was missing from a course in the first place. I added a few more reflexes to the course which meant coming up with more characters. I felt that this would add value and would allow me to create specific treatments for a variety of minor conditions of childhood.

The first courses went out in the autumn of 2014 and I was a nervous wreck! I felt pretty exposed standing in front of an audience and teaching my course for the first time….but the mums loved it! I received messages from the very first day telling me how the reflexology had worked for a variety of conditions that their children were suffering and they couldn’t wait for the next session. I ran three courses for one hour a week over six weeks. The youngest we had on a course was four days old and he was suffering from constipation – but not for long! Everyone got something out of the course and all of them have continued to give their children reflexology since with the beautiful handouts that they received and their own copy of The Mouse’s House, which make up a parent pack and which the children loved.

The feedback was fabulous and inspired me to continue, so after Christmas I began writing an instructors course. I realised that if I wanted this to reach the number of people that I was thinking of I would need more than me out there teaching it to parents. I had already been thinking about the concept of a website that would link the instructors to their courses and allow anyone anywhere to find an instructor in their area. I had been asking my husband, who is a programmer, if he could design such a website for me and in January he started to work on what we have now. A large part of the instructor business is based online with lots of marketing materials and the Google Earth link to the site. So we had a way of instructors reaching their parents and telling the world that they were here.

One of the most important factors for me in creating TCRP was empowering parents. I wanted to bring the powerful effects of reflexology to them in a simple fun package that they could utilise anywhere and at any time. So now that I was writing an instructor course I thought about what I wanted to achieve from this course and again I wanted to be able to empower parents. I thought about the baby massage business model where there is no pre-requisite to be a massage therapist to train and I thought how wonderful it would be to be able to offer parents, mothers in particular, the option of having a sustainable, ethical business that they could work at alongside their parenting and which would be holistic and positive in supporting other families in such a beneficial way. Having seen mothers who’d had to go back to work, leaving their baby when they didn’t want to, it felt great to be able to give them another option, as a long term business plan or for a short time until they were ready to resume a career.

For me this was a huge thing. I felt that I was breaking many rules. As far as I was aware, in this country, all infant reflexology courses were taught by qualified reflexologists and mine would be the first to change this ideology. It wasn’t just parents that I wanted to offer this training to. Baby massage teachers, baby yoga teachers indeed anyone who worked or had a healthy interest in helping parents and their children would be able to train as an instructor.

By March I was pretty much done. The coursework was beautiful and there was lots of it! All the reflexology was wonderfully simple, clear and most importantly engaging. All the reflexology protocols had been carefully created by a professional reflexologist and the marketing material was all to a very high standard.

On a whim, in March, I published details of the first course – just to see what the reaction would be – and I got an instant response from several people. The first course ran in April and was a great success and a huge amount of fun. As I was aware that being the focus of attention wasn’t my favourite thing I built in lots of things for the students to do to draw it away from me. So much came out of this first course. Once you create something new it is often surprising how many different avenues can open up. The second instructor course ran in June and this enabled me to apply for approval from the Association of Refelxologists in the UK. I sent all the course work off, feeling very nervous about what they would say in regards to the not needing to be qualified to train. I have to admit to being quite flabbergasted by their response! They loved it and wanted to approve it but wanted me to make a couple of small changes – mostly in relation to teaching the reflexology to trained reflexologists, which was fair enough. I now have approval and the good news is that reflexologists only need to do two of the normal three days’ training.

I have lots of courses planned and have been in close contact with many wonderful reflexologists around the country who are helping me to set up all sorts of new initiatives with this concept. There are a lot of areas opening up that I had never really thought of and whole new concepts coming out of this one too.

I have also continued to write books and have written two more and am half way through a third for older children. Writing has become my passion and empowering parents through reflexology my mission. I really hope that infant reflexology can become as mainstream, accepted and appreciated as baby massage – but let’s not take forty years to make it happen this time!

Susan Quayle is an experienced reflexologist and complementary therapist who has developed her skills and qualifications to specialise in the areas of fertility, maternity, babies and children. Susan has created and developed ‘The Children’s Reflexology Programme’, which uses her guide The Mouse’s House. The course has been approved by the Association of Reflexologist. To find out more, including dates and venues across the UK, please visit www.kidsreflex.co.uk.

Susan lives in Devon, UK and her clinic is based in Exeter and at her home, she now spends much of her time empowering parents with reflexology through her innovative books and courses.

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Four day old asleep

Breathe in, Breathe out

The practice of yoga has many forms—postures practiced on a mat, intentionally shaping our thoughts and words and actions in ways that are beneficial to us and others, breathing fully most of the time, and working at being our best selves, which is sometimes harder than it may seem. How you create, share, make your space, live, and express yourself on a daily basis, is at the center of the practice of yoga.

By slowing down our breath and observing how we feel (our body, our energy, our state of mind), we can influence how we experience what is happening to us, around us, and discern our role within it. Good, bad, and gray in-between spaces have the potential to become something quite different, depending upon how we perceive them and view them in our mind’s eye, which most often emanates from how we are already feeling (on the inside). Ever notice when you are in a bad mood, it seems like you come in contact with nasty seeming people and other hindrances to your positive progression? Likewise, when you are feeling good, do you notice more people smiling at you when your eyes meet? Are you more aware of the happy coincidences that seem to fall like mountains at your feet?

Have you noticed what happens to your breathing when you are emotionally disturbed—upset, frightened, surprised, unhinged, sad? Often it gets shallow, short, and it can feel like you are inhaling and exhaling jagged puffs of air. Sometimes for a moment or two, you might stop breathing all together, like when you are concentrating deeply or taken by surprise. How do you breathe when you feel restful, relaxed, and carefree? It almost feels like there is an endless supply of air that flows like a gift, like mystery, in and out of your lungs, in and out of your body. Your breath might be slow and long, it might even undulate your belly gently.

When you are distracted or disconnected from yourself—who you perceive yourself to be within your roles, relationships, and responsibilities—there is no way you can relax, get calm, or feel peaceful. At its core, your yoga practice has the potential to connect you more fully to the stillness always inside of you.

Right now, where you are, begin to practice yoga by watching your breath for a few rounds of breathing: inhale, exhale, breathe in, breathe out. Where does your breath move in your torso, your chest, your rib cage, your belly? How does your breath feel as it flows in and out of your lungs? Are you consciously making yourself breathe or does it feel like your body is breathing you? Spend some quality time with your inhalation and exhalation; can you climb on them as they go up and down, can you lift lighter and fly freer?

Now that you’ve spent time observing how you breathe, deepen your breath practice. Try to regulate how your breath flows, affects, and strengthens you with this Three-Part Breathing exercise from Yoga Girls’ Club: Do Yoga, Make Art, Be You.

Three-Part Breathing

  • You will divide your breath into three parts as you breathe into your belly (the bottom of your lungs), into your rib cage (the middle of your lungs), and into your chest (the very top of your lungs). This is a calming breath that you can practice anyplace, anytime.
  • Inflate your belly with breath, count: one, two. With the same breath, expand your rib cage, count: one, two. Same breath, fill (and feel) your chest with breath, count: one, two. Hold your breath in for a count of two.
  • Breathe out from the space of your chest count: one, two. Same breath, knit your ribs together as you empty them of air, count: one, two. Same breath, deflate your belly as you empty your lungs completely: one, two. Hold your breath out for a count of two.
  • For nine rounds of breathing, swell and deflate your belly like a balloon, feel your ribs expand and contract like an accordion, and experience your chest rising and falling like waves in the sea.

Release your influence on your breathing and return to your normal inhale and exhale. Watch your breath (in and out) for a few rounds. How do you feel now; your body, your energy, your mindset? As you practice being in the space of your breath, noticing how it feels, you are nourishing your body and quieting your mind, nothing outside of this space within you is necessary for you to relax, release, and create space for ‘you.’

Tiffani Bryant, PhD, is the author of Yoga Girls’ Club: Do Yoga, Make Art, Be You, an interactive workbook filled with easy-to-follow yoga postures, breathing practices, meditation techniques, and opportunities for self-reflection through making stuff that matters.

How to develop Chinese massage techniques

9780956293008This extract from Chinese Massage Manual by Sarah Pritchard shows how to practice some of the key techniques of Tui na. Beginners should try out the movements on a rice bag before attempting to use them on patients. The author took 3 months to learn the first technique and a further 6 months of daily practice before she was competent to use it on the human body!

Read the extract…

Sarah Pritchard was one of the first Westerners to practice Tui na in the UK. She trained in both the UK and in Nanjing, China, and has been working as a professional Tui na practitioner and acupuncturist since 1994. She is the Tui na course co-ordinator and senior lecturer at the City College of Acupuncture, and the founder and director of Blackheath Complementary Health Centre, London. She is the chair and a founder member of the UK Register of Tui na Chinese Massage.

Warm up games for any group

Rutherford_Book-of-Games-a_978-1-84819-235-5_colourjpg-webThis extract from Leo Rutherford’s The Book of Games and Warm Ups for Group Leaders features games and exercises to get any group energised, comfortable with each other, and ready to work together. Many of the exercises are based on Shamanic principles and are suitable for workshops, martial arts groups, classes or any gathering of people looking to feel connected to each other.

Read the extract here…

Leo Rutherford has an MA in Holistic Psychology and runs Eagle’s Wing, a centre for contemporary Shamanism. He teaches Shamanic practice including the wisdom of the medicine wheel, Shamanic journeying and trance-dance, healing the inner child, sweatlodge, visionquest and other ceremonies, dance and playfulness. The Book of Games and Warm Ups for Group Leaders is available from the Singing Dragon website now.

Last post dates for Christmas 2014

If you would like to receive your purchases in time for Christmas 2014 we recommend placing your order before midnight on the following dates (depending on which country you want to ship to)

USA – 12th December 2014

UK – 15th December 2014

Australia – 15th December 2014

New Zealand – 5th December 2014

We regret that we cannot provide accurate dates for other countries but if you email hello@intl.singingdragon.com or call +1 215 922 1161 (USA) or +44 (0)20 7833 2307 (UK and rest of world) we will do our best to find out for you. If you miss the last post dates it may be possible to express deliver your order, please call or email to find out.

Have a merry Christmas and a happy New Year from everyone at Singing Dragon!

An Introduction to the Bowen Technique – extract from Using the Bowen Technique to Address Complex and Common Conditions

Wilks-Knight_Using-the-Bowen_978-1-84819-167-9_colourjpg-printIn this extract, John Wilks and Isobel Knight provide an introduction into the history and general usage of The Bowen Technique using a very unusual metaphor.

Read the extract…

Using the Bowen Technique to Address Complex and Common Conditions is available from the Singing Dragon website.

Singing Dragon New and Bestselling titles Autumn-Winter 2014 and 2015

This fully interactive brochure has all of the new Singing Dragon titles for the Autumn and Winter of 2014 as well upcoming titles for 2015. In here you will find books on Chinese medicine, complementary therapies, martial arts, nutrition, yoga, ayurveda, qigong, Daoism, aromatherapy, and many more alternative therapies and ancient wisdom traditions.


Click on the covers or titles to be taken to the book’s page on the Singing Dragon website. If you would like to request hard copies please email hello@intl.singingdragon.com with your details and the number of copies you would like.

Request a copy of our 2014 Singing Dragon new and bestselling books

SD logo 300 x 300 pixelsOur brand new catalogue of books and resources from will be available soon.

Click here to sign up for a free copy.

Our new catalogue has essential new titles from Charles Buck (Acupuncture and Chinese Medicine: Roots of Modern Practice) and Clare Harvey (The Practitioner’s Encyclopedia of Flower Remedies).

This is a great opportunity for parents to get a hold of Damo Mitchell’s newest book, The Four Dragons as well as Ioannis Solos’ Developing Internal Energy for Effective Acupuncture Practice.

There are useful new resources for every practice like Getting Better at Getting People Better by Noah Karrasch, and the new fully updated edition of A Guide to Living with Ehlers-Danlos Syndrome (Hypermobility Type) by Isobel Knight.

To request a copy of the catalogue please click here.

Click this link to see more forthcoming books from Singing Dragon.

Improve patient’s experience through relationship-building – interview with Jane Wood

Jane Wood

Jane Wood has been involved in reflective practice for the last 20 years.  She is a supervisor and teacher of reflective practice at the University of Westminster and is the head

of practitioner development and reflective practice at the International School of Homeopathy, London.

Jane Wood’s new book The Compassionate Practitioner is now available from Singing Dragon. This handbook, full of practical tips and supportive advice, explains how best to enhance the client’s experience through compassion and mindfulness. This book will be a valued support for anyone working in private practice.

What inspired you to write this book?

I have been teaching the practitioner-patient relationship to students at college and at the University of Westminster for nearly 20 years. At the same time, I have been supervising qualified alternative practitioners and seen their struggles to build up a private practice. Many practitioners talked about the same issues in supervision: their patients were demanding, impatient or simply didn’t return. The practitioners needed to find a way to create trust, loyalty and staying power. They could do this if they improved the patient’s experience during the consultation. I realized I was in a position to write a book that takes the practitioner through every stage of the consultation, giving them lots of practical advice on how to create a healing relationship with the patient – and gain a flourishing practice.

 

Why is relationship building so important for people working in private practice?

I strongly believe that relationship building is vitally important for everyone in the caring professions whether they are alternative practitioners, counsellors and therapists or traditional doctors, nurses and consultants. Unfortunately, most orthodox practitioners do not have the time available to do much relationship building, leaving both the practitioner and the patient feeling dissatisfied and rushed. Many alternative practitioners such as homeopaths, acupuncturists, and body workers have longer sessions with their patients, which allow them more time to work on the relationship.

On the surface, making an effort to improve the experience for the patient will increase their trust and loyalty to the practitioner, but it is more than this. When the practitioner takes time to make the patient feel safe and appreciated, the patient can start to relax and explain themselves better; which in turn enables the practitioner to give a better treatment.

The added bonus for anyone in private practice, is that once there is a good relationship, the patient will help build up the practice by referring other people.

There are many different ways in which the practitioner can improve their patients’ experiences. One way is consider the clinic environment. I suggest that practitioners take five or ten minutes to sit in the patient’s chair, quieting their mind by focusing on the breath. Once they are quiet and relaxed, they can bring themselves into the present moment and use all of their senses to assess the clinic room. What is the feel of the chair they are sitting in? Is it comfortable? What is the room temperature? What smells are there?  Can they hear the receptionist or another therapist working in the next room? If so, does this impact on confidentiality?

 

What can practitioners do to improve their patients’ experiences?

The appearance of the room will make a big difference to the patient. If the practitioner is behind a desk they will feel more secure, but the patient will feel distanced. What do the patient’s eyes rest on when they are not talking? Considering the clinic room through the senses will give the practitioner a taste of what the patient experiences. They then need to consider what they can do to improve the current environment.

Another suggestion for improving the patient’s experience is that the practitioner should explain to the patient what will happen during the consultation. This is called ‘signposting’ and should be done at the beginning of the session. It can be very brief, such as, ‘I’m going to invite you to talk about yourself and your problem for the first twenty minutes, and then I’ll give you a treatment which takes about thirty minutes. You’ll need to take off your shoes and get onto the treatment couch. After the treatment we’ll see how you feel.” Once this has been clarified, the patient knows what to expect and can relax.

 

How can practitioners maintain balance in their work and avoid burnout?

Being a practitioner and listening to many patients talking about themselves is a great privilege and helping them can be deeply rewarding.  But sometimes the price is too high. There are several different causes of burnout, including working for very long hours, anxiety about patients or unconsciously taking on the patients’ negative emotions. The last one occurs mainly when there is a long time spent face-to-face with the patient, such as for counsellors, therapists or homeopaths. Our brains are programmed to read other people’s body language and facial expressions, so that we can empathise or feel their emotions.

The patient’s emotions can be directly experienced by the practitioner who might carry home a patient’s anger or depression. An awareness of this will help them consciously make more breaks in eye contact, and change their own body language more often so they don’t unconsciously mirror the patient so much.

Another way to avoid burnout is to make sure the practitioner has enough personal time to have fun and relax. This might sound obvious but when a single practitioner is running a private practice, they have to be their own marketing manager, record keeper and accountant and this all takes time. The practitioner needs to balance the intense work in the clinic with care for themselves, physically, mentally and emotionally.

 

You write a lot about self-reflection. Who do you think should do it and why do think it’s important?

Wood_Compassionate-P_978-1-84819-222-5_colourjpg-web

Self-reflection is a process of self-examination, of thinking seriously about your own character or actions. In the caring professions this will mean exploring something about the practitioner-patient relationship in order to understand it in more depth and decide what can be done to improve it. It is not nearly as effective if it is done within the limitations of the practitioners mind, and much better if it’s done out loud in front of a colleague or supervisor, or written into a self-reflective journal. If something went well, the practitioner can make a note of it so that they can repeat it. If it didn’t go well they can analyse why and plan how to change things next time. As I see it, all practitioners should be doing self-reflection. Their learning taught them how to work with the average patient. Experience shows them that patients are anything but average and everyone is very different. Self-reflection raises the standards of the practitioner and everyone gains from it: the practitioner, the patient, the clinic and the profession in general.

 

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